Support Article: Send One Shipping Confirmation Email for Multi-Address Orders

Overview When a multi-address order ships, each recipient’s item fulfills as its own child order in Shopify. Rather than your […]

jaysonbrown   •   July 7, 2026

Sending Multi-address Shipping Confirmation Emails

When using Giftship multi-address shipping feature, each shipment is created as a separate child order in Shopify. Without any customization, […]

Greg Olive   •   May 20, 2026

Multi-address Shipping – Shipping Confirmation Email Template

When configuring Giftship’s email templates, dynamic data can be outputted in the emails by referencing object variables using Liquid syntax. […]

Greg Olive   •   May 20, 2026

Add a Custom Logo to Your Multi-Shipping Checkout

Giftship automatically retrieves your theme’s default logo file for use on the multi-shipping checkout page. If your theme doesn’t include […]

jaysonbrown   •   November 3, 2025

Introduction Guide to Multishipping

Giftship’s multishipping feature allows customers to send products to multiple addresses by creating a unique order for each destination. Before […]

jaysonbrown   •   September 29, 2025

Retrieve B2B Saved Addresses in Multiship

Giftship’s multiship feature was originally designed to help customers send gifts to friends and family. If a customer is signed […]

jaysonbrown   •   June 12, 2025

Troubleshooting Missing Shipping Rates with Multiple Shipping

When a customer visits the shipping rates page, Giftship queries Shopify’s Shipping Rates API for each destination. Whether you’re using […]

jaysonbrown   •   August 29, 2024

Issuing Refunds for Multiple Shipping Address Orders

When an order ships to multiple addresses, Giftship splits it into a parent order and a child order for each […]

Gist Support   •   July 16, 2020

Fulfilling Multiple Shipping Address Orders

When a multiple shipping address order is placed in your store, your fulfillment process remains unchanged. However, it is important […]

Gist Support   •   July 16, 2020

Viewing Reports with Multiple Shipping Address Orders

Update Oct. 2024 – Historically, due to Shopify including canceled orders in their Analytics & Reports sections, revenue from Giftship’s […]

Gist Support   •   July 16, 2020

Discount Codes for Multiple Shipping Address Orders

This guide explains how Shopify’s native discount codes function with Giftship’s multi-address orders. It includes setup instructions and details on […]

jaysonbrown   •   July 16, 2020

Sending non-physical products to multiple recipients

Giftship offers the ability for your customers to send your digital and non-physical products to multiple recipients via email, or […]

Zac Fair   •   October 7, 2020

Enable Order Notes for Shipping to Multiple Addresses

If you want to give your customer’s the option of leaving extra information about each order when shipping to multiple […]

Tim Rokeby-Thomas   •   July 16, 2020

Selling Digital Gift Cards with the Multiple Shipping Address Process

For a better way to sell Digital Gift Cards on your Shopify store, please check out our other app called […]

Zac Fair   •   November 15, 2021

Shopify Plus: Configuring Avalara to Honour Shopify’s Tax Settings

From my research, it is a known issue that some merchants may notice that taxes are being added to the […]

Zac Fair   •   March 14, 2023