Discount Codes for Multiple Shipping Address Orders
This guide explains how Shopify’s native discount codes function with Giftship’s multi-address orders. It includes setup instructions and details on restrictions that may impact these orders.
Enabling Discount Codes for Multi-Address Orders
To activate discount codes for multi-address orders, navigate to Giftship’s dashboard > General Settings > Tab: Ship to Multiple Addresses, then scroll to the Discount Codes section.
Here, you can enable or disable the feature as needed.
This option must be enabled to allow discount codes during the multi-address checkout process.
Understanding Multi-Address Orders
A multi-address order creates a unique order for each shipping destination. Keep this in mind when setting up discount codes and their restrictions.
Shopify Native Discount Restrictions
Since each address results in a separate order, consider these restrictions:
- One Use per Customer: Applies to only one destination per order. To apply the discount to all destinations, remove this restriction.
- Limit Total Discount Uses: As each address results in a separate order, if the limit is set to 1, only one destination per order will receive the discount.
- Minimum Purchase Amount: Applies individually to each destination, not to the customer’s total purchase amount.
- Minimum Quantity of Items: Applies individually to each destination, not to the customer’s total items purchased.
Types of Shopify Native Discounts and How They Affect Multi-Shipping
- Free Shipping: Applies to each shipping address individually and does not automatically cover all destinations.
- Amount Off Products: Works as intended. For collection-based discounts, ensure the collection is published to the online sales channel.
- Buy X Get Y: Applies before the customer reaches the multi-shiping flow.
- Amount Off Order: Applies individually to each destination, not to the customer’s total order across destinations.
Manual Discounts vs. Automatic Discounts
- Manual Discounts: Giftship’s multi-address process relies on Shopify’s Draft Order Checkout to add multiple tax and shipping rates to a single order. The Draft Order Checkout does not support discount codes, so discount codes must be entered on the shipping rate selection page prior to checkout.
- Automatic Discounts: Automatic discounts are applied to the cart data by Shopify, which is then read by Giftship. These discounts often apply to the full cart value, so it’s important to consider this with multi-address shipments to avoid higher-than-desired discounts per shipment.
Products vs. Collections
- Products: If you configure discount codes to target specific products, this applies to only items in the same destination.
- Collections: If you configure discount codes to target specific collections, the collection must be published to the online store sales channel for them to work during the multi-address process.
Testing Discounts
Before running any marketing campaigns or enabling discounts, it’s important to test new codes in the multi-address process to ensure they behave as intended, especially for automatic discounts.