Preventing Giftship’s Features from Being Removed from the Cart Page When Using The Prestige Theme
The Prestige theme from Shopify triggers a full page re-render when the cart page is visited. This effectively removes any content that gets added in by an application.
In order to resolve this, please open your theme editor by navigating to Shopify Admin -> Online Store -> “Your Prestige Theme” -> Edit Code. Once in the theme editor, open your theme.liquid file, and find the below line of code:
document.documentElement.dispatchEvent(new CustomEvent('cart:refresh', { bubbles: true }));
Once found, replace it with the below code, and click save.
{% comment %} /** * The below code removes applications content from the cart page on page load, * so it needs to be commented out in order to allow Giftship to function. * */ document.documentElement.dispatchEvent(new CustomEvent('cart:refresh', { bubbles: true })); {% endcomment %}
Can't find the answer in our documentation?
Contact Support Preventing Checkout Until Giftship Bundles are Loaded
General Troubleshooting
Configuring Your Customer Account Page
Troubleshooting Bundle Items Not Being Added to the Cart
Only Show Gift Messages on Shopify’s Packing Slip Template If They Are Present
Troubleshooting Conditional Logic
Preventing Giftship’s Features from Being Removed from the Cart Page When Using The Prestige Theme
How to Disable the “gistToken” Attribute in the Additional Details of Your Orders
Troubleshooting multi-address orders not splitting in to child orders 💡
Troubleshooting Required Delivery Date, Message, or Product Options Details Not Being Added 💡
Troubleshooting Shipping Rates Not Loading 💡
Troubleshooting the apps features not showing up 💡
Using “Buy Now” Button is Skipping Giftship’s Features 💡
Shopify Plus: Configuring Avalara to Honour Shopify’s Tax Settings