Giftship Billing & Additional Usage Charges

Giftship offers three monthly plans, each with a set order allowance. This allowance represents the total number of orders placed through your online sales channel during a 30-day billing cycle.

If you exceed your plan’s order allowance, additional orders will incur a per-order usage charge based on your plan.

You can upgrade or downgrade your plan at any time by navigating to:
Giftship Dashboard → Management → Billing & Account

Most features are available across all plans, though some are reserved for the Giftship Plus and Enterprise plans. In addition, there are optional features that can be enabled, each with its own usage-based cost depending on your plan.

Optional features and usage charges only apply if enabled.


Usage Breakdown by Plan

Giftship Essential

  • 500 orders / month
  • $0.10 per additional order

Optional Feature Usage:
All features listed below are optional and only apply if enabled.

  • Bulk Gift Recipient Orders (CSV): $0.99 / order
  • Google Autocomplete: $0.05 / session
  • Smart Autotagging: $0.03 / tag adjustment
  • Digital Gift Message (SMS & Email): $0.25 / message
  • Digital Gift Message & Video (SMS & Email): $0.50 / message

Features:

  • Product Options
  • Cart Options
  • Checkout Options (Shopify Plus merchants only)
  • Box Builder
  • Ship to Multiple Addresses
  • Drawer Cart
  • Product Upsells and Bundles
  • Digital Gift Messages
  • Delivery Datepicker
  • Multi-language Capabilities
  • Plus many more features: https://giftship-demo.myshopify.com/

Support:

  • Basic Support

Price:

  • $59.99 / month

Giftship Plus

  • 1000 orders / month
  • $0.05 per additional order

Optional Feature Usage:
All features listed below are optional and only apply if enabled.

  • Bulk Gift Recipient Orders (CSV): $0.50 / order
  • Google Autocomplete: $0.03 / session
  • Smart Autotagging: $0.02 / tag adjustment
  • Digital Gift Message (SMS & Email): $0.25 / message
  • Digital Gift Message & Video (SMS & Email): $0.50 / message

Features:

  • All Essential Plan Features
  • Shipping Rate Filters (NEW)

Support:

  • Priority Support

Price:

  • $149.99 / month

Giftship Enterprise

  • 2500 orders / month
  • $0.01 per additional order

Optional Feature Usage:
All features listed below are optional and only apply if enabled.

  • Bulk Gift Recipient Orders (CSV): $0.25 / order
  • Google Autocomplete: $0.02 / session
  • Smart Autotagging: $0.01 / tag adjustment
  • Digital Gift Message (SMS & Email): $0.25 / message
  • Digital Gift Message & Video (SMS & Email): $0.50 / message

Features:

  • All Features
  • Personalized Setup
  • Priority Feature Requests

Support:

  • Personalized Support

Price:

  • $399.99 / month

Optional Features & Usage

Giftship also offers optional features that can be enabled to extend functionality. Some of these features may include usage-based charges depending on how they are used.

Google Autocomplete — Optional feature

When checking out with multi-shipping, this optional feature makes it easier for customers to enter addresses. By searching for an address, Google will automatically autocomplete the details, improving accuracy and speed during checkout.

Smart Autotagging — Optional feature

This optional feature allows Giftship to automatically tag orders when they are created or updated. Tags can include relevant information such as gift messages, delivery dates, and more, helping streamline order management and fulfillment workflows.

Digital Gift Message — Optional feature

This optional feature allows customers to send personalized gift messages by email, SMS, or video, delivered at the perfect moment. It works seamlessly with both single-address and multi-address orders.

Bulk Gift Recipient Orders (CSV) — Optional feature

This optional feature enables customers to check out with multi-shipping by uploading or creating a CSV file. It is ideal for corporate gifting and large recipient lists.


Usage-Based Charges

Certain optional features may incur additional usage-based charges depending on how they are used. These charges are managed through Shopify and will be clearly outlined within your billing cycle.


Billing

  • All billing is handled by Shopify
  • Usage-based charges, if applicable, are billed through Shopify in accordance with your plan

Important Note

Usage charges help ensure the continued availability, reliability, and performance of Giftship’s features. They also help cover the costs associated with maintaining a high-quality service experience.


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